Five Questions with Kleen-Tech’s Jeffery Hetzler

Jeffery Hetzler is Kleen-Tech’s new Colorado Operations Manager. A native of Los Angeles California, Jeffery previously worked for two years at another janitorial services company before joining the Kleen-Tech team in January. Raise the Flag sat down with Jeffery to get to know him better in this installment of Five Questions.

Raise The Flag: Could you describe what your responsibilities include in this job?

Jeffery Hetzler: It’s a combination of staying in contact with all the customers, developing customers, and maintaining contract service to the best of our ability. I am also charged with making sure that all of our employees have what they need and that those needs are taken care of. Lastly, I am here to make this business some money.

RTF: How has the transition been for you?

JH: It’s been really good. The help from all different departments has been fantastic. I have zero complaints and everyone has been extremely helpful.

RTF: What is the biggest difference between this job and your previous one?

JH: The team support out here is far better. I previously worked for another janitorial company, and it was sort of a satellite office. There I did HR tasks like hiring/firing, E-Verifications, and so on. It’s much nicer to have different departments that can help you out.

RTF: Which aspect of this job makes you most excited to come to work each day?

JH: I would have to say the opportunity for growth. To grow this department, to grow the revenue, and also to move up in the company, I see that as a possibility as well.

RTF: It is my understanding that you are a little bit of a Broncos fan, what is your take on the Tim Tebow, Kyle Orton controversy?

JH: Well, I believe that Kyle Orton a great quarterback, but possibly not the one to get you to the Super Bowl, but he can definitely get you to the playoffs, and I’d love to see what Tebow does in the next few years, but right now he is definitely raw and not ready as all around player. He needs to just take some time to develop and grow a little bit more.

Options: Donation Drive for CNM

During the month of December, we began collecting items and cash/financial donations for one of our Options Caregivers from our Central New Mexico District. Our Caregiver’s house burnt down in early November and unfortunately, the family did not have renter’s insurance and her and her family lost everything.

Donation Box

We put out a collection box in the front desk lobby of the Denver Corporate Office to collect items for our Caregiver and her family. We indicated that anything would be a grateful gift. They were in need of everything from A-Z, such as clothes, small household appliances, linens, blankets, towels, dishes, silverware, pots and pans, furniture, and anything else you can find in a home.

Financial Donations

Those who opted to make a voluntary monetary donation did so by giving cash donations, checks or gift cards.

Donations Received

As a follow-up to our Donation Drive for this Caregiver, here at the Denver Corporate Office, we were able to collect 6 large bags of clothing, towels, dinnerware, and other household items for our Caregiver and her family. Additionally, we gave a $175 Visa Gift Card, a $25 Target Gift card and a $50 Walmart gift card for them to use for any additional needs.

The CNM location received the $250 worth of gift cards and contacted our Caregiver to meet with her and the family to present them to her.

Additionally, Jorge, our Vice President of HB Management, drove out to NM with his vehicle loaded down with the donation bags and delivered the donations to the CNM district, which were present to our Caregiver as well.

“This was a great opportunity to reach out to one of our own employees in need, especially during the holiday season, and the overwhelming support from our Enterprise team members is a true testimony to one of our Guiding Principles that states ‘it’s all about the people,” stated Michele, Human Resources Director.
Should you be interested in donating items to this family, please contact our CNM District at 1-866-247-6784.

Kleen-Tech’s Good Samaritans

This January, we had two employees exude the behavior we only hope to experience not only across our Enterprise but in our daily lives. Carlos from our Boulder location and Tom from our Fort Collins location were our two good samaritans, one who returned a lost wallet and the other who saved a man’s life.

The Missing Wallet

Carlos was working his shift when he came across a wallet. Following the standards of our company, he did not touch or move the wallet, instead he found a security officer and informed him of the wallet.

The security officer then found the owner of the wallet. Carlos witnessed the owner’s excitement, who thank Carlos personally and stated that Carlos is the kind of person he wants working in their building and informed the building of Carlos’s integrity.

When asked, why Carlos returned the wallet, he said, “my father always taught honesty and to respect people and to always keep my honesty. Carlos was rewarded by the owner of that wallet for his honesty.

The Life Saved

At our Ft. Collins location, our Kleen-Tech employee Tom noticed a gentleman at the entrance of the building, “lying on the ground propped up on a barrier.”

He described the ill-looking man as very thin, like he was starving and his teeth were chattering. “He looked unhealthy due to the cold and had clearly become very, very sick,” Tom said.

Tom tried asking the man questions; however the man was incoherent, shivering in the cold.  Knowing something wasn’t right, Tom immediately pulled the man into the secure lobby for warmth and called 911. Tom rubbed the man’s arms to keep him warm until the ambulance arrived.

After the event, Tom discussed it with coworkers and his supervisors. “To be good workers, we have to be good people and do the right thing, that is step number one.” He continued, we need to “bend the rules to save a life.”

Tom and Carlos went the extra mile. It is because of Tom’s awareness that a man’s life was saved and because of Carlos that a man retrieved his personal belongings.

Our employees make up who we are and how others view our Enterprise. We want to thank Carlos and Tom for their good deeds and hope that others learn to lend a helping hand.

“The best place to find a helping hand is at the end of your own arm” ~Unknown.

HB Corporate, who do you want to win the Super Bowl?

  ”J-E-T-S! JETS! JETS! JETS!”
-Julie Gandara, Mission Control

 ”I am cheering for that one guy, on that one team, from that one state. You know that one.”
- Angie Swim, Corporate Communications
 

“I hope the Falcons win it all, I like the fact that they worked their tails off to improve from being one of the worst teams in the League to being the best in their conference.”
- Anthony Maglia, Chief of Staff

“I want the Steelers to win it all because Troy Polamalu’s hair is breathtakingly beautiful, and the man is terrifying.”
-Angelique Simmons, Accounting

“I like the Patriots, because Tom Brady is a hottie, if you are into gorgeous men.”
-Carrie Keown, Accounting

“I just hope it’s not Chicago, because Jay Cutler is a [not cool person].”
-Michael Hughes, Information Technology


“I want the Ravens to win, because even old ladies despise the Ravens!
-Alfonso De La Torre, Mission Control

Chatting with Linda Gurule, District Manager of NENM

Raise the Flag (RTF): We hear that you recently took time to brighten the holiday season of some of the more elderly members of the community, how did it go?

Linda Dominguez-Gurule:  There was only one employee who participated, Bernie Dominguez.  Due to confidentiality I was not allowed to share a list of my consumers with the other organization so Bernie, who is an elder herself helped me compile a list of approximately 30 elders, 14 of which were our consumers.

RTF: How did these consumers react?

LDG: They were very grateful, they cried of joy, some of them were surprised that we carried out this tradition and others sang along with us. Some of the elderly had food and drinks for us, some stated that they had never had anyone sing to them, others stated that they had not had Christmas Carolers for approximately 30+ years.

 RTF: How did you decide which consumers to sing to?

LDG: I picked consumers who are homebound.

 RTF: We heard that you guys also bought along holiday care baskets, what was included in these?

LDG: Each person received 3 gifts; a bag filled with mixed nuts, an orange and an apple, a stocking filled with 4 candy canes, an Options pen and an Options magnet, and a box of ribbon candy; an Options brochure and my business card was placed on the box of candy.

Do you have a recent story of a Options caregiver or employee going the extra mile to make one of our consumers smile? Share it here!