Options: Donation Drive for CNM

During the month of December, we began collecting items and cash/financial donations for one of our Options Caregivers from our Central New Mexico District. Our Caregiver’s house burnt down in early November and unfortunately, the family did not have renter’s insurance and her and her family lost everything.

Donation Box

We put out a collection box in the front desk lobby of the Denver Corporate Office to collect items for our Caregiver and her family. We indicated that anything would be a grateful gift. They were in need of everything from A-Z, such as clothes, small household appliances, linens, blankets, towels, dishes, silverware, pots and pans, furniture, and anything else you can find in a home.

Financial Donations

Those who opted to make a voluntary monetary donation did so by giving cash donations, checks or gift cards.

Donations Received

As a follow-up to our Donation Drive for this Caregiver, here at the Denver Corporate Office, we were able to collect 6 large bags of clothing, towels, dinnerware, and other household items for our Caregiver and her family. Additionally, we gave a $175 Visa Gift Card, a $25 Target Gift card and a $50 Walmart gift card for them to use for any additional needs.

The CNM location received the $250 worth of gift cards and contacted our Caregiver to meet with her and the family to present them to her.

Additionally, Jorge, our Vice President of HB Management, drove out to NM with his vehicle loaded down with the donation bags and delivered the donations to the CNM district, which were present to our Caregiver as well.

“This was a great opportunity to reach out to one of our own employees in need, especially during the holiday season, and the overwhelming support from our Enterprise team members is a true testimony to one of our Guiding Principles that states ‘it’s all about the people,” stated Michele, Human Resources Director.
Should you be interested in donating items to this family, please contact our CNM District at 1-866-247-6784.

JOB OPENING–Options Home Care is looking for an Operations Manager in Denver.

Options Home Care Services provides in home care to elderly and disabled clients. We are looking for an Operations Manager, to work at our Headquarters in Denver, that will help us continue to provide excellent services to all of our customers and create a positive working environment for our employees through innovative ideas, quality management, and consistently efficient and effective operations. The successful candidate must be highly professional, business-oriented and a positive contributor to our fast paced work environment, AND be a positive motivator who is “ALL ABOUT THE PEOPLE.”

Essential Duties and Responsibilities:

• Maintaining high visibility of operational tasks and activities and ensuring alignment with company priorities and goals;
• Maintaining consistency of corporate and field priorities and develop corporate/field relationship through ensuring high quality support and service;
• Addressing problems on a daily basis, recognizing issues and reacting quickly, alerting appropriate staff or correcting the problem;
• Coordination with Quality Department to ensure high quality services; 
•  Regular reporting and management of key operational performance metrics to ensure meeting of operational goals; and 
• Management of other special projects as assigned.



Language Skills

• Must have excellent communication skills and be proficient in Microsoft Office (Word, Excel and Outlook).
• Bi-lingual is a plus



Education and/or Experience

• At least 2-3 years management experience
• At least 2 years experience in employee development and goal-setting and evaluation
• A Bachelor’s degree or comparable experience is preferred

If you are interested in a rewarding career with Options Home Care, please send your resume and references to HRresumes@hbmgmt.com, or fax to (303) 428-2083, Attn: HR – Options OM.

One of our HR Reps will be in touch if you meet the qualifications.

Twas the Night Before Payroll

A Holiday Poem by the Options Staff

 

‘Twas the night before Christmas Eve, at the Options house
All of us were busy, even our mouse.
The stockings were hung on the wall with duct tape,
In hopes we’d be granted an early escape.

Operations were stuck, all glum at their desks
While visions of going home relieved all their stress
And Tish in her office and us in the back
were all over-working our brains and picking up slack

 

They called, we served, with great service and flare!

We sent updates, and  IPoCs, and even filed CAIRs!

Our consumers get flustered and even throw fits!

We coordinate with caregivers, and then the pair is a hit!

 

But the field and corp were thinking ahead

All tasks were tended, and emails were read

The calendars were printed, the calls were done

All in good hopes, we could go home and have fun.

 

We all worked together to get things complete,

 so letting us go early would really be neat.

We worked really hard , and await your reply

Even wrote up this poem in a blink of an eye…

 

We approached the ELT, so lively and quick,
we knew in a moment that’d we’d have to be slick
More rapid than eagles their coursers they came,
They whistled, and shouted, and called us by name!

 

“Now Tish! now, Mindy! now, Jen and Fati!
On, Gena! On, Amy! Manda, Lexi and Moni!

To the front of the office! to the exit we came!
Now dash away! Dash away! Dash away dames!

 

Anthony and Jorge sprang to their feet, and to their team gave a whistle,
And away they all flew like the down of a thistle.
and we heard them exclaim, as we drove out of sight,
“Merry Christmas to all, and to all a good-night!”

Chatting with Linda Gurule, District Manager of NENM

Raise the Flag (RTF): We hear that you recently took time to brighten the holiday season of some of the more elderly members of the community, how did it go?

Linda Dominguez-Gurule:  There was only one employee who participated, Bernie Dominguez.  Due to confidentiality I was not allowed to share a list of my consumers with the other organization so Bernie, who is an elder herself helped me compile a list of approximately 30 elders, 14 of which were our consumers.

RTF: How did these consumers react?

LDG: They were very grateful, they cried of joy, some of them were surprised that we carried out this tradition and others sang along with us. Some of the elderly had food and drinks for us, some stated that they had never had anyone sing to them, others stated that they had not had Christmas Carolers for approximately 30+ years.

 RTF: How did you decide which consumers to sing to?

LDG: I picked consumers who are homebound.

 RTF: We heard that you guys also bought along holiday care baskets, what was included in these?

LDG: Each person received 3 gifts; a bag filled with mixed nuts, an orange and an apple, a stocking filled with 4 candy canes, an Options pen and an Options magnet, and a box of ribbon candy; an Options brochure and my business card was placed on the box of candy.

Do you have a recent story of a Options caregiver or employee going the extra mile to make one of our consumers smile? Share it here!

Options Home Care surpasses major milestone!

Attention Enterprise:

I am happy to announce that Options has hit our all time high of 706.15 FTEs this past week.

We last celebrated with Options in August of 2007 when we broke the 600 FTE mark.

For the first time in Options’ 10 year history we have now gone over the 700 FTE mark.

 A huge congratulation goes out to all the Options Field and Corporate staff and the HB staff that supports them.

We have broken this record through your hard work, daily contributions, and focus on the quality of care we provide to our consumers and the quality of support we provide to our caregivers.

It is you, our employees that remain our Enterprise’s most valuable asset and we thank you for getting us one step closer to Crossing the Chasm.

Please be on the lookout for a Broad Audience Communication to all employees detailing this memorable time in our history…

CONGRATULATIONS!

 Brad